FAQ

Not to worry! Change can be hard, but we promise this is going to take Bala, and your shipping experience, to a whole new level!
Take a look around to explore the new ways we’ve made it easier for you to shop and interact with us. We suggest starting with our improved homepage then checking out our brand new Shop All to view our full assortment. You can also shop by what Activity you’re hoping to accomplish with a workout, or by Color if that’s more your jam.

If you have any questions or need help navigating, please feel free to reach out to hello@balabangles.com.

We’ve got you covered! Please visit our Shipping & Handling page for any questions regarding domestic or international orders.

For any other questions, please feel free to reach out to hello@balabangles.com directly.

We’re happy to get this sorted out for you! Please visit our Return & Exchange page for any questions regarding a return or inquiry about an order you just received.

For any other questions, please feel free to reach out to hello@balabangles.com directly.

Our products are simple by design. Bala Bangles, Bala Bars, Power Ring and Beam are each made of recycled stainless steel wrapped in baby-soft silicone. Bala Bands, on the other hand, are made of 100% natural latex.

For our Floor Series, The Play Mat is made out of polyurethane and rubber while the Balance Blocks and The Hourglass Roller are made out of a dense sport foam.

We recommend the use of an all natural cleaner.

Simply spray and wipe clear with a damp cloth. For Bala Bangles, we do not recommend submerging them in water, as it can compromise the integrity of the elastic and velcro.

We don’t recommend using the bangles for water activities such as swimming as we have not conducted enough research to know how submerging them in water will affect the elastic and velcro over time. Sweating in them is more than fine and is encouraged but swim at your own risk as it may cause accelerated wear and tear. We also ask that your Bala products are kept out of the sun for longer periods of time as it can cause the silicone to wear and color to fade.

Bala Bangles are wrist/ankle weights, redesigned to be more fashionable and more functional than their 80s predecessors. Bala Bangles add a constant but comfortable resistance to your workout – scientifically proven to increase heart rate, burn fat and build muscle.

Traditional dumbbells limit your range of motion, prevent you from using your hands, and interrupt your workout each time you pick them up or put them down. Not so with Bala Bangles! Enjoy a hands-free, unencumbered workout experience.

Though 1LB may not seem like a lot of weight, Bala Bangles are designed to intensify an already challenging workout. If you’re already active, we recommend the 1LB Bangles. If you’re advanced, the 2LB will add an extra oomph to most workouts.

Bala Bangles were designed to be one-size-fits all, for wrist and ankles. The athletic elastic allows for a completely custom fit.

To fit your Bangles, have a look at this video. Simply hold your Bangle against your body, wrap the elastic around your wrist / ankle, and firmly secure the velcro. When in doubt, the Bala logo will be facing out. Over time, putting on your Bangles will become second nature.

Let’s face it, kids love Bala products for the same reasons adults do – they’re colorful, soft, and fun to play with. However, we strongly recommend that Bala products be kept out of the hands of anyone younger than 18 years old.

Select Catch at checkout. You’ll be redirected to Catch to log in or create an account. 2. To create an account, you’ll need to provide your phone number, name and email and link your bank account. Catch uses Plaid and Teller to link your bank in seconds—you’ve probably done this before if you have Venmo, Robinhood, or have filed your taxes online. 3. If you already have a Catch account, just verify your phone number and pay.

Yes! You’ll only earn money, never pay money.

If it’s your first time using Catch, you’ll get an extra $10 in store credit towards your next purchase in addition to what Bala is offering.

 Your Bala credits can only be redeemed online at [brand] and must be used before they expire. To redeem, just pay with Catch again next time you’re shopping with us. You can’t earn or redeem credits on gift card purchases. Other than that, no restrictions!

Your credits will automatically be applied when you shop with us again and pay with Catch. You can also manage your credits at any time by logging into your Catch account. If you’d like to share the love, simply select “share as gift” in your Catch account to gift your credit to a friend so they can use it towards something special at Bala.

Unlike other payment methods who take a cut of every transaction, Catch charges Bala only when it drives value to our business. In other words, we pay Catch a small fee if and when you return and redeem your Catch-earned store credit.